Manager Marketing & Research - Nissan Middle East
| Trust: | Dimensions managed to earn our trust through transparency and proper communication |
| Quality of work overall: | Considered to be one of the best as it does not always follow the traditional research norms, rather innovative! |
| Overall Flexibility: | Full dedication and trimly response as well as adapting client needs throughout various project phases made it so meaningful for us to be up to needs of all stakeholders |
| Client servicing: | courtesy and friendliness have made it so easy for us to communicate and accomplish our mutual goals |
Research Manager - General Motors - Middle East
| Trust: | The key element to build trust in a client-agency relationship is for the agency to be transparent & forthcoming with problems that may be encountered during data collection. Dimensions have been extremely transparent with the projects conducted for GM, and we trust their data quality. |
| Quality of work overall: | Quality of work is excellent. Presentations are detailed and insightful |
| Overall Flexibility: | Flexible and accommodates client's requests that come up during the course of the project. Proactive in adapting to dynamic situations. |
| Client servicing: | The client servicing team is incisive and tuned in to client requirements - quick grasp of the business objectives, and effective follow up. |
Trade Marketing Manager,Middle East & Africa - Philips
| Trust: | Dimensions team has build on tremendous trust at all stages of research. They have been open about all fieldwork related issues. |
| Quality of work overall: | They have implemented many quality standards and practice them during fieldwork, data entry and processing. Lots of commitment and resources shown to execute quality work on tight schedule. |
| Overall Flexibility: | The values practiced are very client friendly and open to new ideas. While they have existing models, they showed acceptance to new style of report writing. |
| Client servicing: | Thorough professionalism seen from the servicing team and have senior specialized researcher assigned to the category. |
Sawsen Nasri, Research Manager, Ipsos Insight - France
| Trust: | We collaborated with Dimensions in the framework of an international study for one of our major clients (world leader manufacturer of electric material) and were very satisfied with the provided services |
| Quality of work overall: | B to B recruitment of difficult targets within a short time and in spite not very obvious context (Ramadan, Eid...) |
| Overall Flexibility: | Quick reaction to our specific requests, throughout the study |
| Client servicing: | Analysis and recommendations of high quality |
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